Front Desk Receptionist - Luxury Health & Wellness Club

Join PT. KLUB KESEHATAN SHU SHEN, a premier health and wellness destination in Bali, as a Front Desk Receptionist. This is your opportunity to be part of a dynamic team in a luxurious environment, where you’ll play a key role in delivering exceptional guest experiences. As a Front Desk Receptionist, you’ll be the first point of contact for our guests, ensuring their stay is seamless and enjoyable. You’ll handle check-ins, check-outs, and manage reservations using our state-of-the-art booking system. Daily, you’ll interact with a diverse range of guests, from local visitors to international travelers, providing them with the highest level of service. At PT. KLUB KESEHATAN SHU SHEN, we believe in continuous growth and development, offering you the chance to enhance your skills and advance your career in the health and wellness industry.

Situated in the heart of Denpasar, our club is not just a place to relax but a sanctuary for those seeking to rejuvenate their mind, body, and soul. We offer a wide range of facilities, including a spa, fitness center, swimming pool, and various wellness programs. As a Front Desk Receptionist, you’ll be at the center of our guest services, ensuring that every visitor leaves with a memorable and positive experience. We are looking for a professional who is passionate about hospitality, has excellent communication skills, and is eager to contribute to our mission of promoting health and wellness.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Handle check-ins and check-outs, including managing guest reservations and room assignments using our booking system.
• Provide information about club facilities, services, and local attractions to enhance the guest experience.
• Manage front desk operations, including handling payments, issuing receipts, and resolving guest inquiries.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
• Maintain a clean and organized front desk area, ensuring all necessary supplies are readily available.
• Assist in organizing and promoting special events, workshops, and wellness programs.
• Uphold the club's policies and procedures, ensuring compliance with health and safety regulations.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front desk or receptionist role, preferably in a luxury or high-end hospitality setting.
• Excellent communication and interpersonal skills, with the ability to handle diverse guest needs professionally.
• Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Proficiency in using booking and reservation systems, such as PMS (Property Management System) or similar software.
• Familiarity with health and wellness industry standards and best practices.
• Ability to work in a fast-paced environment, with the flexibility to adapt to changing priorities.
• Fluency in English and Bahasa Indonesia, with the ability to communicate effectively in both languages.
• Valid SIM card and ability to work in a team-oriented environment.

🛠️ Keahlian

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